Shipping & Returns

Items are generally shipped within 24 hours of payment, most on the next business day. NOTE custom orders: production and shipping time. Usually 10-25 days

SHIPPING AND HANDLING CHARGES

All online orders are shipped via USPS or UPS. Customers in the Jacksonville, FL area who place their order may choose the FREE local delivery if is available. Paid shipping cost will be credited. Note: Most of our items shipped FREE in US (excludes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses). For shipping outside US, please contact us before you place order.

RETURNS AND REFUNDS
If for any reason you are not completely satisfied with your purchase or just need assistance, please contact us via this website and let us know. We are dedicated to your satisfaction. 
All our products come with a money-back guarantee. If you are unhappy with the product, simply return it to us at the address provided and we will issue a full refund of your payment. Buyer pays return shipping.
If your product arrives damaged or defective, contact us, and we will fix the problem, or have it replaced immediately. If the buyer submitted wrong address or refuses to recive the product, the real shipping cost and $15.00 restocking fee will be charged. 

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